Customer Warranty Letter

Posted on 2014-04-18
Dear Valued Suntech Customer,

 

With the acquisition of Wuxi Suntech Power Co., Ltd ("Suntech" or "Wuxi Suntech") by Shunfeng Photovoltaic International Limited ("Shunfeng", HKEx Stock Code: 01165) finalized on April 7th, 2014, we Suntech are now ready to regain our position as a global leader in the solar PV market.

 

As we look to our bright future, we want to reassure our past commitment. We will continue to underwrite all the product and performance warranties for the products manufactured in the past and contracts entered no matter before or after the start of its restructuring phase on March 20th, 2013. We are proud of the Suntech brand and the quality of our products which have always made us leaders in this industry.

 

If you have a justified claim covered by Suntech warranty, please immediately notify (a) the installer company, or (b) Suntech’s authorized distribution partner, who supplied affected modules or (c) Suntech directly by email at services@suntech-power.com. Our clear target is to continually serve you with high quality products and service.

 

Thank you for your trust and attention. We look forward to our continued collaboration with you.

 

Sincerely yours,
Eric Luo
CEO
Wuxi Suntech Power Co., Ltd.
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